Questions & answers
New to radio advertising? Start here. Can't find your answer? Ask us.
Getting started
I've never bought radio ads. Is this for me?
Yes. You pick your town, a package and your stations, answer a few questions about your business, and we write your ad for you. No sales call needed.
How much does it cost?
Packages start at $180. Every price is shown up front — you'll see your total, your cost per commercial and about how much it is per day before you pay.
What's a “package”?
A ready-made radio schedule: how many commercials run, on which days and times, and for how many weeks. Each one is built for a goal, like a weekend sale or a grand opening.
Can I advertise on more than one station?
Yes. Pick as many stations as you like in one order. Each station's price is added to your total.
What does “weekly listeners” mean?
How many different people tune in to a station in a typical week (radio people call it “cume”). Numbers come from Nielsen (Boise) and Eastlan (Twin Falls). When you pick several stations we add them together and mark it “combined,” because some people listen to more than one.
Your ad
Do I need to write the ad or record anything?
No. Our AI writes a 30-second script from your answers, and our production team records the real ad. You just read it, tweak it if you want, and approve it.
What's the audio sample I can listen to?
A quick computer-voice preview so you can hear the timing. It's not what airs — your real ad is recorded by our team.
The AI got something wrong. Can I change it?
Yes. Type right in the script box, or tell the AI what to change (“mention our weekend hours”) and it rewrites the whole thing. Do this as many times as you like before you pay.
Can I change my script after I pay?
Not on the website — once you pay, the script is locked so our team can produce it. If something needs fixing, contact us right away.
Can I use an ad I already have?
Yes. Your ad goes through the same content and quality review as every ad on our stations. Place your order as usual and add “I'm supplying my own ad” in the production notes. Then email your finished audio file (MP3 or WAV, matching your package's length — usually 30 seconds) with your order number to [email protected] or [email protected].
Can my ad be in Spanish?
Yes. Choose Español when we ask about language.
Who decides the voice?
Our production team. Add a note like “prefer a female voice” in the production notes before you approve.
Scheduling
When can my ads start?
Ads start on a Monday, at least 3 days after you order. Radio weeks run Monday to Sunday.
Can I pick the exact times my ad plays?
Each package has a set schedule (for example, Saturday and Sunday 6 a.m.–7 p.m.), and your commercials rotate through different times within it so they reach more listeners. You'll see the schedule before you pay.
How do I know my ads aired?
At the end of your run you'll receive a Proof of Performance: a list of the exact dates and times your ad aired on each station.
Do I get streaming too?
Yes. All radio commercials are matched with streaming commercials at no extra cost.
Paying, cancelling & refunds
How do I pay?
By credit card at checkout, through Stripe. You pay in full up front — no contracts or invoices to chase.
Is there sales tax?
No. There's no sales tax on advertising — the total you see at checkout is what you pay.
Will I get a receipt?
Yes. Stripe emails your payment receipt, and we email a “You're booked” confirmation with your campaign details and approved script.
Can I cancel?
Yes. Cancel by 5:00 PM Mountain Time on the Thursday before your start date for a full refund — your confirmation email shows your exact deadline. After your ads start, you can still cancel any future week by 5 PM MT the Thursday before it begins. Full policy.
How do I cancel?
Use our contact form and choose “Cancel or refund.” You'll get an email receipt with the exact time we received it.
What if my ad can't air?
If our team can't approve your ad (for example, it doesn't meet broadcast standards) and we can't agree on changes, we cancel and refund you in full.
Help
I'm stuck. Who do I talk to?
Use our contact form. We reply within one business day.
What happens after I pay?
1. Our production team records your ad. 2. Our traffic team schedules it on your stations. 3. You're on the air starting your Monday start date.